Please note! The final delivery cost for shipments outside the European Union may change after completing the order. All formalities and customs costs that may arise after we send the shipment are the responsibility of the buyer, unless agreed otherwise.

We confirm that shipping to the following countries is available:

- Belarus
- Israel
- Russia
- USA
- Ukraine (SPECIAL TARIFF UKRAINE PLUS FOR 50PLN)

Shipping to these countries is governed by separate terms and different transport costs. For more information please contact us at: sklep@silcare.com. If you are interested in delivery to other countries than mentioned above, please contact us for individual cost’s estimation.

2. DELIVERY TIME & TRACKING

2.1 UPS Service

Delivery time (declared by UPS):

Tracking: https://www.ups.com/WebTracking

2.2 GLOBAL EXPRESS delivery time (declared by the post)

for European Countries: 5-12 working days

for other countries: 8-22 working days

for accurate Global Express delivery times please visit this site: Expected delivery time

Tracking: https://emonitoring.poczta-polska.pl/?lang=en

2.3 REGISTERED MAIL delivery time (declared by the post)

for European Countries: 10-30 working days

for other countries: 10-45 working days

Tracking: https://emonitoring.poczta-polska.pl/?lang=en

3. PAYMENT METHODS

3.1 PAYPAL

With your credit/debit card or online bank transfer.

paypal address: sklep@silcare.com

3.2 DIRECT BANK TRANSFER

DETAILS:
Silcare® Spółka z o.o. sp. k.
Kostrzynska 1
66-400 Gorzow Wlkp.
Poland

ACCOUNTS’ NUMBERS

51 1750 1282 0000 0000 2691 0307 - for PLN
PL 35 1750 1282 0000 0000 2691 0207 - for EUR
PL 07 1750 1282 0000 0000 2691 0226 - for USD
PL 60 1750 1282 0000 0000 2691 0242 - for GBP

SWIFT BIC PPABPLPK
BNP PARIBAS BANK POLSKA S.A.

4. ORDER PROCESSING TIME

1-5 working days.

5. DISCOUNTS

For orders placed in our online shop, we offer 11% discount on the first order and you can get further 20% in the future.

Please check our loyalty program: http://nails.silcare.com/webpage/en/lojalnie-w-internecie.html

6. 0% TAX. THE VAT NUMBER RECORDED IN VIES.

If you would like to receive an invoice with 0% VAT, please go to your shopping cart and check the box “I have EU VAT number”. Prices will change automatically. 0% tax values only for VIES registered partners with European Identification Number.
You can also place an order regularly and contact us before payment. The prices will be changed by our staff.

7. CONTACT

Contact with the Service Provider may be obtained
Telephone number of Consumer Helpline (0048) 500-640-189 (Mon.- Fri. 07 am - 03 pm)
E-mail: sklep@silcare.com

CORRESPONDENCE ADDRESS
SILCARE
Internet Sales Department
Kostrzyńska 1
66-400 Gorzów Wlkp.
Poland

8. WHOLESALE ORDERS

Wholesale purchases are carried out without the online shop involvement and are governed by separate rules of Wholesale Department. If you are interested in: